1. About this policy
This Privacy Policy explains how TCI Now collects, uses, stores and shares information when you use our discovery website, interactive map, business listings, Island Moments, Ask TCI, advertising, notifications and related services.
2. Information we collect
We may collect account information such as your name, username, email address and contact details; content you submit; business listing and ownership information; advertising enquiries; device and browser information; approximate or precise location when you choose to provide it; and activity such as searches, views, clicks, saves, reports and notification preferences.
3. Location information
TCI Now may request access to your device location to show nearby businesses, places, offers, events or community updates. Location access is optional and controlled through your device or browser. We do not promise that map positions, directions or distances are exact.
4. How we use information
- Provide, secure and improve TCI Now.
- Display relevant places, businesses and community content.
- Operate accounts, claims, moderation and customer support.
- Measure campaign and platform performance.
- Send notifications you request or permit.
- Prevent fraud, abuse and security incidents.
- Meet legal obligations and protect legitimate rights.
5. Public content
Business profiles, reviews, questions, answers, Island Moments, photographs and other approved submissions may be visible publicly. Do not submit private, confidential or sensitive information that you do not want displayed.
6. Sharing
We may share information with hosting, mapping, analytics, messaging, security and other service providers that help operate the platform; with businesses when you choose to contact or interact with them; when required by law; or to protect users and the platform. TCI Now does not sell personal information as a standalone product.
7. Cookies and device storage
We may use cookies, local storage and similar technologies for sessions, preferences, security, analytics and notifications. Browser controls may limit these technologies, but parts of the service may then work differently.
8. Retention and security
Information is retained for as long as reasonably necessary for the purposes described, including security, dispute resolution and legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
9. Your choices
You may change browser permissions and notification preferences, update certain account or business details, and request correction or deletion where appropriate. Public content may remain in backups, moderation records or legal records for a limited period.
10. Children
TCI Now is not directed to children under 13. A parent or guardian who believes a child provided personal information should contact the platform administrator.
11. Third-party services
Links, maps, websites, booking services and businesses reached through TCI Now operate under their own terms and privacy practices.
12. Changes and contact
We may update this policy and will change the effective or updated date when we do. Questions or privacy requests may be submitted through TCI Now contact channels.